Admissions doesn't wait for office hours.
Reply to prospective students at midnight, in their native language. Hand off to admissions counselors during business hours.
Common challenges
Patterns we hear from teams in this industry every week.
Application drop-off
Prospective students get stuck on a fee page, a deadline, or a curriculum question — and silently leave for the next school.
Multilingual reality
International schools serve families across Thai, English, Mandarin, Korean, Japanese — all in one admissions cycle.
Off-hour inquiries
Parents in different time zones, working parents at 10pm — admissions teams can't be on call 24/7.
How BXLivechat helps
Concrete ways the platform addresses each challenge.
Multilingual widget
Auto-detect browser language and serve the chat experience in the visitor's preferred language. 50+ languages including RTL.
Admissions bot
Answer the 90% of questions about tuition, deadlines, curriculum, and visa support — without waking the admissions team.
Lead capture
Every chat is a qualified lead. Push automatically to your CRM with full context.
Parent + student dual flow
Different greeting and different routing based on whether the visitor identifies as parent or student.
Helmsdale International School
Bilingual K-12 international school, 1,500 students
The challenge
Helmsdale was leaking 40+ qualified applications per admissions cycle to faster-responding competitors. Their admissions email backlog ran 4-7 days during peak season.
How BXLivechat helped
We deployed a multilingual widget with admissions-bot triage in 6 languages. The bot handles tuition, calendar, curriculum, and visa-letter requests autonomously.
Results
Our admissions counselors used to spend 40% of their time copy-pasting tuition information. Now the bot does that, and they spend their time selling the school.
Features that matter most for Education
50+ languages
Same widget, every locale. Thai, Mandarin, Korean, Arabic, you name it.
Admissions CRM sync
Push every conversation into Salesforce, HubSpot, or your custom CRM with chat transcript.
Tour scheduling
Built-in calendar slot booking for school tours and open-house events.
Translation assist
Real-time translation of incoming messages so a Thai counselor can chat with a Korean parent.
Talk to every visitor, today.
Set up takes 5 minutes. Free forever for the first agent. No credit card required.